This privacy policy explains how TryDirect Services (“we” or “us”) collects, uses, and protects personal information obtained through our e-commerce website (the “Website”). We are committed to protecting the privacy and security of your personal information.

If you have any questions or concerns about our privacy practices, please contact us at info@try.direct or at +373 22 84 35 69.

Information We Collect

We collect personal information that you provide to us when you use our Website, such as your name, email address, phone number, mailing address, and payment information. We also collect information about your device and how you use our Website, such as your IP address, browser type, and pages you visit.

We use cookies and other tracking technologies to collect this information automatically. You can disable cookies in your browser settings, but this may affect your ability to use some features of our Website.

Use of Information

We use personal information to process orders, provide customer support, and improve our Website and services. We may also use personal information to send promotional emails, newsletters, and other marketing materials. You can opt-out of receiving marketing communications at any time.

We do not sell, rent, or disclose personal information to third parties without your consent, except as required by law or as necessary to provide services to you. We may share personal information with third-party service providers, such as payment processors and shipping companies, to process orders and fulfill requests.

Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, or destruction. We use encryption, firewalls, and access controls to safeguard personal information.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. We may also retain personal information to resolve disputes, enforce our agreements, and comply with legal obligations.

Your Rights

You have the right to access, correct, delete, and restrict processing of your personal information. You may also object to processing of your personal information and request data portability. To exercise these rights, please contact us at info@try.direct.

Changes to Privacy Policy

We reserve the right to update this privacy policy at any time. We will post the updated policy on our Website and notify you of any material changes. Your continued use of our Website after the changes have been made will indicate your acceptance of the updated policy.

Effective Date

This privacy policy is effective as of May 3, 2023.